PRIVACY POLICY
Last Updated: December 9, 2025
This Privacy Policy (“Policy”) describes how Division (“Company,” “We,” or “Us”) collects, uses, stores, and protects personal data when individuals (“Users” or “You”) access or interact with our website, purchase digital keys, or use our Software, loader, or related services (collectively, the “Services”).
By accessing or using the Services, You consent to the data practices described in this Policy.
1. GOVERNING LAW
This Policy is governed by the Personal Data Protection Act 2012 (PDPA) of Singapore.
Where applicable, We extend certain rights and disclosures to Users located in the European Union (GDPR) and California (CCPA/CPRA).
2. INFORMATION WE COLLECT
We collect only the data necessary to operate, maintain, secure, and deliver the Services.
2.1 Information You Provide Directly
Email address
Our third-party payment processor handles payment information.
Order details
Support communications via email or Discord
2.2 Automatically Collected Technical Data
When You download, activate, or use the Division loader or Software, We may collect:
Hardware identifiers (HWID)
IP address
System configuration details (OS version, CPU/GPU identifiers, device metadata)
Loader usage logs
Crash reports
Key authentication timestamps
Fraud detection telemetry
2.3 Website Analytics
Our website may collect:
Cookies and session identifiers
Browser type, device type
Referrer URLs
Usage statistics
We do not use invasive fingerprinting or behavioral tracking outside what is required for Service functionality and fraud prevention.
3. HOW WE USE YOUR INFORMATION
We process personal data solely for legitimate business purposes, including:
3.1 Service Delivery
Issuing, validating, and managing digital keys
Authenticating Users
Operating and securing the Division loader
3.2 Fraud, Abuse, and Security
Preventing unauthorized access or key sharing
Detecting suspicious device changes
Ensuring license integrity
3.3 Product Improvement
Debugging and understanding software crashes
Enhancing loader stability and compatibility
3.4 Customer Support
Responding to inquiries
Resolving technical issues
3.5 Legal and Compliance
Complying with Singapore PDPA requirements
Responding only to legally valid requests made through proper Singapore procedures
Enforcing our Terms of Service
We do not sell or rent User data to any third party.
4. HOW WE STORE AND PROTECT DATA
4.1 Storage
Personal data is stored securely using industry-standard encryption and access policies.
4.2 Access Restriction
Only authorized personnel with a legitimate operational need may access User data.
4.3 Retention Period
We retain personal data only for as long as necessary to:
Provide the Services
Maintain operational integrity
Comply with legal obligations
Telemetry and HWID data may be retained for fraud prevention and recordkeeping.
5. DISCLOSURE OF INFORMATION
We do not disclose User information except in the following limited circumstances:
5.1 Service Providers
We may share data with:
Email delivery platforms
Server hosting providers
These providers act under confidentiality obligations.
5.2 Legal Requirements
We disclose data only when required by:
A valid Singapore court order
A lawful request served according to Singapore procedural law
Arbitration proceedings agreed under our Terms of Service
We do not comply with informal or extrajurisdictional requests for information.
5.3 Protection of Operations
We may disclose data to enforce:
Terms of Service violations
Fraud investigations
Security breaches
6. INTERNATIONAL DATA TRANSFERS
Because We serve a global audience, certain data may be transferred to servers located outside the User’s country.
We ensure all such transfers comply with Singapore PDPA requirements and with reasonable security safeguards.
7. COOKIES AND TRACKING TECHNOLOGIES
We may use:
Session cookies
Analytics cookies
Security-related cookies
Cookies may be required to:
Operate our website
Authenticate User actions
Prevent automated fraud
Users may disable cookies, but the Services may not function correctly.
8. CHILDREN’S PRIVACY
Our Services are not intended for individuals under 18 years old. We do not knowingly collect data from minors.
If We become aware that data from a minor has been collected, We will delete it promptly.
9. USER RIGHTS
Subject to jurisdiction-specific restrictions, You may have rights to:
Request access to Your data
Request correction of inaccurate data
Request deletion of certain personal data
Request limitation of processing
Object to data processing
Request data portability (GDPR residents only)
Opt-out of data sale (CCPA—We do not sell data)
Requests may require identity verification.
10. DATA REQUESTS BY GAME COMPANIES OR ANTI-CHEAT PROVIDERS
Division does not honor data requests made by:
Game publishers
Anti-cheat developers
Their representatives, affiliates, or outsourced investigators
Data is disclosed only under valid Singapore legal compulsion.
11. THIRD-PARTY LINKS AND PLATFORMS
Our Services may link to or integrate with:
Discord
Email providers
These third parties operate under their own privacy practices, for which We are not responsible.
12. ACCOUNT & LICENSE TERMINATION
We may delete, anonymize, or disable User data when:
A license expires
A User violates our Terms of Service
Fraud or abuse is detected
13. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Policy at any time. Changes take effect immediately upon posting.
Continued use of the Services constitutes acceptance of the revised Policy.
14. CONTACT INFORMATION
For questions or PDPA-related data requests, contact:
Division — Data Protection Officer
(Private business address withheld for security and confidentiality)
Email: legal@divisioncheats.com
All legal notices must comply with Singapore service-of-process rules.